• "We deliver anywhere in India"

• "At Jeeva Food Decor, we're proud to offer nationwide delivery throughout India.
• Free shipping is available on all orders above Rs. 2999/-
• A nominal amount as shipping charges would be added to your order.
• We deliver your order within 6-7 working days. (In Gujarat within 2-3 working days)
• Shipment might get delayed due to below mentioned reasons:
  • Natural Calamities and Unforeseen circumstances
  • Unexpected delay from the courier partners
  • Busy times such as holiday periods and festive season
  • Product fails the quality check at the packaging desk and requires preparation for another piece to fulfill the order.
• While ordering chocolates please note:
  • Change in physical appearance is inevitable due to tropical climate but it does not affect the quality of the product

Delivery Process:

• Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
• After your order has been completed, you will receive an email and message also with the details of the processing your order time to time.
• After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.
• We do not take responsibility of delay in delivery caused by 3rd party logistic service provider.
• We do not take responsibility for any damage caused in transit.
• If the customer refuse to accept an order and later wish to get it delivered again, the customer will have to pay DTO (Deliver to Origin) charge along with delivery charges for 2nd delivery with minimum Rs. 299 or actual whichever is higher.
• The orders placed after 2:00 pm are dispatched only on the subsequent business day. In such cases the delivery time is counted only from next day.

Return, Cancellation & Refund

Your satisfaction is our top priority.

• We don't have any refund policy. However, It is permitted only in case of emergency as per the management decision only.
• “We are unable to accept returns or offer refunds on any purchases. Please carefully review your order before completing your purchase.”

CANCELLATION POLICY:

• You can choose to cancel your order Within same day only.
• If your product has been dispatched or delivered to you then we will refund the amount after deducting the shipping charges (both side) and of the order value within 24-72 business hours after receiving the returned product. No Cancellation/Exchange or return allowed.